Customers flock to T-Mobile for its non-annual Simple Choice plan, the industry leader JUMP! (TM) upgrade program, unlimited global data at no additional cost in more than 100 countries and more recently for Free Data for Life on any tablet – up to 200MB of free 4G LTE data per month, provided they own their tablet and use the device registered with T-Mobile. But Nielsen`s research suggests that up to 40%[i] of families are reluctant to change due to high early cancellation fees (ETFs), and a recent online survey conducted by GigaOM suggests that 78%[ii] would switch to T-Mobile if their ETF was paid. ETFs can cost up to $350 per line. Multiply those two, three, or four times for a family, and change becomes an extremely expensive endeavor. If you`ve already reached this point, here are some ways to get out of your T-Mobile contract without paying the early cancellation fee. Good news: If you pay the full price for a new device, Verizon allows you to activate the service without a contract. The unlocked iPhone 4S isn`t cheap (it starts at $649), but if you`re a phobic cellular carrier of engagement, the option without a full-priced contract might be worth a look. “We`re offering families a `Get Out of Jail Free` card,” said John Legere, president and CEO of T-Mobile. Airlines rely on staggered contract termination dates and high fees for early termination to keep people attached to them forever.
But now families can switch to T-Mobile without paying a single red penny to leave them behind. T-Mobile defines US, Inc. as the U.S. non-carrier. (NYSE: “TMUS”) is reinventing the way consumers and businesses buy wireless services through cutting-edge product and service innovations. The company`s extensive 4G 4G and 4G LTE network delivers exceptional wireless experiences for customers who don`t want to compromise on quality and value. T-Mobile US, based in Bellevue, Washington, provides services through its subsidiaries and operates its flagship brands T-Mobile and MetroPCS. For more information, see www.t-mobile.com. In addition to its regular JUMP! The financing program offers T-Mobile a more flexible JUMP! On-demand rental option with some devices where you can make smaller monthly payments over 18 months instead of the standardized 24 months and replace the devices every 30 days. While this is tempting, the terms of termination of this program can often be confusing for customers. The prospects for an early start to early cancellation fees are similar for Verizon, AT&T, Sprint, and T-Mobile. If your contract is longer than the company`s initial return policy (usually 14 or 30 days), you`ll likely be charged between $50 and $350 for early termination.
Contracts for so-called advanced devices (think smartphones, tablets and netbooks) cost more than contracts for standard devices. Again, T-Mobile doesn`t have any ETFs or contract fees to worry about, but you need to worry about your last monthly bill if you have a postpaid plan, as well as an outstanding balance on funded devices. Fortunately, there are several ways to avoid some of these fees when you go out. If you recently signed up for T-Mobile`s service and are leaving due to coverage issues, T-Mobile has a 30-day money-back guarantee that allows you to return your devices and cancel your plan with no restocking fees or fees for the service. This offer to pay an early cancellation fee offers families a quick way to escape carrier contracts that have prevented them from seeking a better and more affordable wireless experience with T-Mobile. LAS VEGAS – January 8, 2014 – A year ago, T-Mobile US, Inc. (NYSE: TMUS) launched the glove at CES International, promising relief to customers tired of a broken and arrogant mobile industry. Since then, the company has delivered on its promise with a relentless stream of innovations from the non-buoyant industry. If your contract is new, Sprint allows you to cancel for up to 14 days without free cancellation, as long as you return the device and pay for each service you use.
However, you will still be charged a $35 replenishment fee unless you return a device that has never been activated. 4. Trading plans If you find someone you know who is willing to adopt your plan, you can actually change the financial responsibility of the contract. If you can`t find anyone yourself, there are services like CellPlanDepot.com that bring people together looking for trading plans. T-Mobile actually helped set this trend in motion with one of its non-carrier moves, but of course, competitors quickly followed suit. Check with your new carrier for more details on how their buyback offer works. T-MobileT-Mobile does not distinguish between advanced and standard devices when calculating early cancellation fees. The only factor is how much time is left on your contract when you cancel. The early cancellation fee ranges from $50 if you still have one to three months left on your contract, to $200 if you are still under contract for six months or more. If you cancel your contract in the last month, you`ll pay either $50 or your recurring monthly fee, whichever is lower. [iii] Savings based on comparing the Simple Choice plan to AT&T`s mobile stock value plan (20GB) (4 lines) with the iPhone 5s` monthly payments.
If you`ve just started your AT&T contract, you`ll have 30 days to cancel the contract without penalty, although (as always) you`ll need to return the device and pay the usage fee you`ve incurred. AT&T`s replenishment fee is $35 for all devices except tablets and Apple devices. These will cost you 10% of the price of the device to replenish them. T-Mobile shook up the mobile space when it announced its non-carrier program in 2013, becoming the first mobile network operator to turn away from two-year contracts for its postpaid plans. Instead, your only commitment is the financing plan for your devices in case you choose to divide their retail costs into monthly payments on your bill. “Operators like to make you believe you`re only signing up for two years with their family plans, but with staggered expiration dates and early cancellation fees, they really lock you in forever,” said Mike Sievert, T-Mobile`s chief marketing officer. “Now, families can switch providers without having to worry about early cancellation fees. And by switching to T-Mobile, a family of four can save $1,880 in two years compared to a joint family plan from AT&T[iii]. 1. Prove that you don`t have service at home or in the office This is by far the most popular way to get out of a cell phone contract. The problem is that T-Mobile has detailed maps of its service levels across the country.
Still, it`s still possible that the service you receive doesn`t reflect what they claim. You can expect them to ask for documents stating that the problematic location is a legitimate place of residence or business and not just a rented mailbox. T-Mobile also makes it easier for its long-standing customers to migrate to Simple Choice plans with no migration fees. To take advantage of this option, a current contracted customer will exchange their current device and purchase a new T-Mobile device and switch to Simple Choice. In addition to waiving migration fees, T-Mobile is also waiving the existing annual service agreement for the management of this customer. 2. Indicate their modification in your contract A clause is included in the contract of each mobile operator stating that they can modify the contract at any time. T-Mobile`s terms and conditions contain such a clause in paragraph five.
If they make a change that is “materially prejudicial” to you, you have the right to terminate your contract free of charge. Essentially, any change that potentially increases your costs can be considered materially detrimental. Mangenta is no longer your color? Maybe you live or work in an area with poor coverage or just want to try another carrier. In any case, T-Mobile has long prided itself on not retaining its customers with its service. T-Mobile no longer offers multi-year contracts, so termination is as easy as possible. Were you able to successfully complete your T-Mobile contract without paying the prepayment penalty? Which strategy worked for you? AT&T`s cost to terminate an AT&T contract earlier is almost identical to Verizon`s: $325 if you use an advanced device, $150 for all other devices. AT&T also grants you a break for each month of the contract you entered into prior to termination. If you cancel the contract for an advanced device, you will receive $325 minus $10 for each full month of the contract you have entered into; Non-advanced devices will receive a $4 discount for each full month of the contract prior to termination.
۳. Roam Paragraph 17 of the Agreement states that you may terminate your Service if at least 50% of your usage is roaming over a period of three months. If you find a part of the city where your phone is in roaming mode, go ahead and make a lot of calls. You probably don`t even need to wait three months because roaming costs them so much money. You may decide earlier that it`s just not worth keeping you as a customer.. .